Lemmynated@lemmy.zip to Technology@lemmy.zipEnglish · 19 days agoAI ‘accent masking’ at overseas call centres sparks union backlash in Canadaglobalnews.caexternal-linkmessage-square21linkfedilinkarrow-up193arrow-down10
arrow-up193arrow-down1external-linkAI ‘accent masking’ at overseas call centres sparks union backlash in Canadaglobalnews.caLemmynated@lemmy.zip to Technology@lemmy.zipEnglish · 19 days agomessage-square21linkfedilink
minus-squarejaybone@lemmy.ziplinkfedilinkEnglisharrow-up6arrow-down5·19 days agoBut you understand why that happened, right?
minus-squareFluorideMind@lemmy.worldlinkfedilinkEnglisharrow-up1arrow-down5·18 days agoHate to say it. But after the vast majority of calls you receive from an Indian person are scams. You kinda have to assume they are all scams.
minus-squareshawn1122@sh.itjust.workslinkfedilinkEnglisharrow-up4·18 days agoYou’ve never spoken to an Indian person outside of the context of a scam? Under which rock are you living, brother?
minus-squareFluorideMind@lemmy.worldlinkfedilinkEnglisharrow-up1arrow-down1·15 days agoOn the phone? Nope never in my life have I received a phone call from a person with an Indian accent that wasn’t a scammer or telemarketer.
minus-squareidiomaddict@lemmy.worldlinkfedilinkEnglisharrow-up2arrow-down1·18 days agoIt was an inbound call center, they called the number on their insurance card and got me.
But you understand why that happened, right?
Racism, yes.
Hate to say it. But after the vast majority of calls you receive from an Indian person are scams. You kinda have to assume they are all scams.
You’ve never spoken to an Indian person outside of the context of a scam? Under which rock are you living, brother?
On the phone? Nope never in my life have I received a phone call from a person with an Indian accent that wasn’t a scammer or telemarketer.
It was an inbound call center, they called the number on their insurance card and got me.