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Joined 2 years ago
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Cake day: August 2nd, 2023

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  • I tried to buy an external 20TB drive from Amazon twice. First one that came, I bought refurbished; the drive had been shucked and replaced with a 146GB drive.

    Second one I bought was 20TB, but was clicking and grinding from the moment I turned it on. When I tried to initiate a return saying “drive is clicking and grinding, indicating that it’s failing,” their support bot helpful informed me that a clicking and grinding drive usually indicated drive failure.

    They did accept the return for the latter. They also accepted a return for the former, but it took literal months and several support interactions where the (seemingly real) agents actively lied to me.

    I’ve had okay luck with smaller Amazon drives in the past, but will have trouble recommending them for this kind of purchase in the future.