No… that the people running the show who should know how the businesses they make decisions for actually work.
The fact that google maps does not use a projection where direct routes appear as straight lines, that planes take great circle routes, and that there are hubs which make direct point-to-point flights less efficient should be no surprise to anyone, let alone the CEO of a logistics company, for whom it is literally their job to know how this shit works.
I mean, I guess: if you think their job is to be a shitty incompetent CEO.
Im not saying they need to know how to do the job of everyone at the company, but they certainly should know what their company does and how.