In a company run by absolute villains there was one team that seemed to treat incompetence as a goal. It was such a god awful place they couldn’t keep staff and were constantly hiring, training and losing personnel. Someone told me their attrition rate was >100%. It broke my brain, they tried explaining that for every 10 people they hired 11 or more quit. I still don’t understand how that is possible.

They are of course absolutely useless with their relationship with IT.

I set up a bunch of desks for them and test every single one. Each logs me in without any issue. Job done, signed off, and forgotten. Later a ticket comes in complaining none of them work. They’ve all fallen off the domain. Ok, annoying but it happens. I get them all rejoined, done, forgotten.

Later they complain it’s happened again. The whole bunch. Weird. Fix, done, forget.

And yet another ticket comes in along with a complaint about how these computers never work and how IT can never get anything right and costing the company business and all the usual jabs designed to get the attention of higher ups. So I investigate.

“Windows needs to communicate with the servers once in a while or for security reasons they will lose their ability to connect with the network. This can be prevented by making sure they are in use at least once a month” or however I phrased it, through gritted teeth.

Yeah, no. They’re losing their trust relationship because you can’t retain staff long enough to seat them in the newer area. You want to keep the team together so the desks at one end of the room churn through new hires while the other end of the room don’t get touched for months.

“Nothing ever works” well not without someone to operate them, no.